Privacy Policy

We collect information you provide directly when you use our contact form, request a quote, or communicate with us. This includes your name, business type, phone number, email address, and any details you share in your message.

We also collect limited technical data automatically when you visit our site, such as your IP address, browser type, device information, and pages visited. This helps us understand how visitors use our site and improve its performance.

We use the information you provide to respond to your enquiries, prepare proposals and quotes, deliver the services you request, and communicate with you about your project.

We may also use your information to send you important updates about your project, respond to support requests, and — only with your consent — send occasional marketing communications. You can opt out of marketing emails at any time.

We do not sell, rent, or trade your personal information with third parties. We may share your information with trusted service providers who help us operate our business (such as hosting providers and analytics tools), but only under strict confidentiality obligations and only to the extent necessary.

We may disclose your information if required to do so by law, regulation, or legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Our website uses cookies and similar technologies to improve your browsing experience, analyse site traffic, and remember your preferences. You can control cookies through your browser settings, but disabling them may affect some site functionality.

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements. You may request deletion of your data at any time.

Under the UK GDPR and Data Protection Act 2018, you have the right to access, correct, or delete your personal data, restrict or object to its processing, and request data portability. To exercise any of these rights, contact us using the details below.

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at hello@tradeforgepro.co.uk or call 07585 780305.